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Frequently Asked Questions

General

What is Enjade?

Enjade is a BIM data management platform that connects to various BIM viewers and provides centralized property management, classification, and cost planning features.

Which BIM viewers are supported?

Currently supported viewers: - Desite MD (primary) - Trimble Connect - Blender (with BlenderBIM) - QGIS (beta) - Revit (beta)

How do I get access?

Contact your system administrator to receive login credentials.

Viewer Panel

Why doesn't the panel show my element?

Possible causes: 1. Element not synced from BIM model 2. Wrong project selected 3. Connection issue with viewer

Try refreshing the panel and checking your project selection.

How do I save my changes?

Changes save automatically when you: - Press Enter after editing - Click outside the editor - Select a different element

Can I undo changes?

Yes, use Ctrl+Z to undo recent changes. For older changes, use the History tab to restore previous values.

Why can't I edit a property?

Property may be: - Computed by formula (read-only) - Locked by permissions - Inherited (override at element level)

How do I batch edit multiple elements?

  1. Select multiple elements in viewer
  2. Switch to Batch Edit tab
  3. Set values and apply to all

Properties

What's the difference between IFC and Enjade properties?

  • IFC properties come from the original model file
  • Enjade properties are extended data stored in the database

Both are displayed together in the properties panel.

Can I add custom properties?

Yes, administrators can define custom property definitions. Users can then add these properties to elements.

How do formulas work?

Formulas automatically calculate property values based on other properties. They're defined by administrators and update when dependencies change.

Classification

What classification systems are available?

Common standards include: - OmniClass - UniFormat - MasterFormat - Uniclass - Custom systems

How do I classify an element?

  1. Select the element
  2. Go to Type Assignments
  3. Choose classification system
  4. Select appropriate code

Cost Planning

How are quantities calculated?

Quantities can be: - Extracted from IFC properties - Calculated by formulas - Entered manually

What is a cost snapshot?

A snapshot captures the cost state at a point in time, allowing you to track cost evolution and compare versions.

Workflows

What are workflows?

Workflows define multi-step processes such as approval chains or review cycles. Administrators can create workflow definitions with configurable steps, and users can trigger workflows on elements or other entities.

How do I create a workflow?

Navigate to Admin Panel → Workflow Definitions → New and define the workflow steps, transitions, and assignees.

Webhooks

What are webhooks?

Webhooks send automatic HTTP notifications to external systems when events occur in Enjade (e.g., element created, cost plan updated). This enables integration with third-party tools.

How do I set up a webhook?

Navigate to Admin Panel → Webhooks → New, provide a URL, select the events to listen for, and optionally set a secret for signature verification.

RFI

What is an RFI?

An RFI (Request for Information) is a formal question or clarification request linked to BIM elements. Enjade supports AI-assisted responses to help answer RFIs faster.

How do I create an RFI?

Navigate to Admin Panel → RFI → New, fill in the subject, description, priority, and optionally link elements. You can assign it to a team member for response.

Element Groups

What are element groups?

Element groups allow you to organize elements into logical collections based on configurable rules (e.g., all exterior walls, all load-bearing elements). Groups update dynamically based on their grouping criteria.

How do I create an element group?

Navigate to Admin Panel → Element Groups → New and define the grouping rules using property conditions and filters.

Playback

What are playback sessions?

Playback sessions allow you to replay construction sequences or changes over time as animations in the viewer. Presets let you save commonly used playback configurations.

Technical

What are the browser requirements?

Modern browsers are supported: - Chrome 80+ - Firefox 75+ - Edge 80+ - Safari 13+

Is my data secure?

Yes, Enjade uses: - HTTPS encryption - JWT authentication - Role-based access control - Audit logging

Can I work offline?

Limited offline support is available: - Cached data remains viewable - Changes queue for sync when online - Full functionality requires connection

How do I report issues?

Contact your system administrator or submit a support request through the admin panel.

Troubleshooting

Connection issues

  1. Check network connectivity
  2. Verify server URL
  3. Clear browser cache
  4. Try refreshing the page

Slow performance

  1. Reduce number of loaded models
  2. Clear browser cache
  3. Use filters to limit data
  4. Check network speed

Data not syncing

  1. Check connection status
  2. Verify permissions
  3. Refresh the panel
  4. Check for error messages